The happiness factor in healthcare: A focus on the human experience design

Simply put, the success of our organisations depends on your ability to create a happy culture. The happier the organisation, the more innovative it tends to be because employees feel connected to achieving its mission. In other words, it is time to start making happiness a priority before you lose your talent and your patients altogether.

In this article by Roche, Nicholas Webb – one of the world’s top innovation keynote speakers and innovator with over 40 US patents – shares his insights about the human experience design and the importance of happiness as a culture in your organisation.

Click on the link below to learn:

1. What is a human experience design, and why should healthcare leaders care about it?

2. How does organisational happiness impact innovation and customer experience?

3. What actions can healthcare leaders take to build and foster a culture of happiness?

Full article here: